Billing Support

Rebate Request

Submit a request for review of an eligible no-internet service interruption.

Account Number * Account Name * Email *

When did you experience the No Connection? *

FROM

Use the period covered by the report control number. Requests remain subject to verification.

Report Control Number *

I agree to the rebate request terms and the applicable Terms and Conditions.

Rebate approval and the prorated amount remain subject to NX Fiber verification.