NX Network and Data Solutions Inc. (NX Fiber) services consist of FTTH (Fiber-to-the-Home). Shall be governed by the following terms and conditions. 

​

1. The Subscriber shall fully pay NX Network and Data Solutions Inc. the monthly service fee rate and or charges on or before the use of the NX Fiber Services according to the Subscriber’s selected payment plan. 

2. NX Network and Data Solutions Inc. shall provide the Subscriber with the necessary equipment for service access as stated in the selected plan. Ownership of said equipment and any unit replacements or upgrades shall be the responsibility of the subscriber. 

3. NX Network and Data Solutions Inc. service provided under this agreement is for personal home use only. Any commercial application of the service or sharing provided in whatsoever form is strictly prohibited. NX Network and Data Solutions Inc. reserves the right to visit and conduct an inspection of the devices without the need of demand or notice to the client, and if the subscriber has violated any of the following agreements NX Network and Data Solutions Inc. shall automatically disconnect the service provided without prejudice to forfeiting all the sums received from the Subscriber.

4. NX Network and Data Solutions Inc. shall not be liable for failure to Service due to any cause beyond its control such as equipment breakdown, labor disturbance or act of God. Subscriber agrees that in such a case, the operation may be suspended or terminated without notice, without liability for loss and damage, it is understood that the cause of such interruption shall be remedied. NX Network and Data Solutions Inc. shall not be liable for any loss or damage suffered by the Subscriber unless such is caused by the negligent act of NX Network and Data Solutions Inc. employees or agents. 

5. Subscriber shall be entitled to One(1) equipment replacement due to factory defects for a warranty period of One(1) Months, service warranty period of Six(6) Months. However, the cost of repair and maintenance of equipment as a result of damage due to the act of negligence of the Subscriber; Shall be for the account of the Subscriber. 

6. Points earned, including referrals and other points linked to this account, are non-transferable to another account. In the event of an account transfer ownership, all points and referrals will remain exclusively with this account. If the subscriber terminates this account, any unclaimed points will be forfeited.

7. Additional Installation Charges. In certain instances, the Subscriber shall pay for additional charges to cover the materials and labor for non-standard installations, depending on the length of the fiber optic. NX Network and Data Solutions Inc. is not responsible/liable for fiber cable replacement above our standard installations. 

8. Minimum Speed and Service Reliability Applicable to Fiber Service Residential Plans - NX Fiber guarantees a minimum internet speed of 30%.

9. Prepaid subscribers must pay for their next subscription and other charges if any before the expiration date to continue their service without interruption. Payments can be made at NX Network and Data Solutions Inc. office, at authorized banks, or through online partner collectors. NX Network and Data Solutions Inc. is not liable for payments made to unauthorized persons or oultets. Additionally, tips and any forms of gifts are not permitted.

10. Inactive subscribers for a duration of 4 months will be subject to permanent disconnection. If the customer wishes to resume the service after this disconnection, they will be subject to relocation or installation of a new account which may incur additional fees.

11. Subscribers are not permitted to switch from a Home plan to a Micro Business plan, or vice versa. Each plan type is tailored to specific usage needs, benefits, server allocations, and billing structures.

12. NX Network and Data Solutions Inc. reserves the right to modify, delete, and or add to any of the terms and conditions by giving written notice to the Subscriber.